In addition to our hospitality software packages, we offer full training, technical support, and installation services. Our 24/7 support means help is never far away.

Installation & Training

  • Pre-installation consulting, planning and parameterisation
  • Site audit of IT equipment and facilities if required
  • On-site installation
  • On-site or ‘classroom’ training options
  • Full or customised training options
  • Full training notes and practice examples provided
  • Training database always provided with each installation
  • Free of charge installation and configuration for Cloud hosted sites

Support

  • 24/7 on-call support
  • Real people based in Auckland, New Zealand
  • Cloud hosted option reduces call out time and cost
  • Remote access for hands-on problem resolving by technicians
  • Underpinned by full support management system, with full site details and site history
  • A choice of Support Level Agreements available