Jet park hotel and Conference entre were recently the well-deserved recipients of the “Excellence in Customer Service Delivery” .
Congratulations to The Spire Hotel in Queenstown who have recently been named ‘New Zealand’s Best Luxury Romantic Hotel’ and ‘New Zealand’s Best Luxury Small Hotel’ at the 2017 World Luxury Hotel awards that were held in Switzerland.
Training your staff can result in better customer service, that will ultimately drive you customers to return or recommend you property in the future. Trained staff have better work ethics and confidence in their rolls which in turn improves their productivity. Clarity is currently running a special on software training, read more to find out the details.
We would like to share with you an AccomNews article on the positive effects of praising your team and reaping its benefits. Acknowledge your team and witness the far-reaching effects that can ‘be a pretty powerful tool in raising guest review scores and boosting future bookings.’
In today’s world, hotel guests demand a lot more high-tech facilities and features than about 20 years ago. The Manual features four of their favourite high-tech savvy hotels in Asia that meet the demand that we would like to share with you.
The Taj Mahal receives millions of visits from people every year, however, If you want uninterrupted views of the architectural masterpiece, then say hello to Oberoi Hotels & Resorts as they offer a gorgeous view from every room.
Hosting a successful function, be it a laid-back-get-together or a formal wedding, for business or for pleasure, the experience is mainly about the food. There are plenty of factors that holistically make the experience pleasureful, such as whether the function is comfortable, entertaining, well-organised, etc. Here is a list of points that AccomNews has published for a successful function.
A lot of hotels and resorts today still hasn’t quite figured out what they need to do to provide their guests with a decent WIFI connection. In this article, we look at the problems and solutions to provide your guests with good WIFI.
A recent study by Leonardo revealed that the most viewed images by travel shoppers were guest rooms, but the second most viewed were restaurants. Hotel restaurants are a solid driver of revenue and an important part of a hotel’s identity. So as Accomnews has advised, your hotel restaurant’s ability to market and sell your hotel should not be underestimated.
Holidays are becoming more and more of an opportunity to increase health and wellbeing for the health-conscious traveler - chia bowls for breakfast, AcroYoga by the infinity pool, herbal baths, detox regimen, adventure activities or a holistic wellness experience - here are 6 Vogue India’s recommended travel destinations that tick all the right boxes.
Clarity would love to share with you news on a revolutionary way to shop. Amazon Go is a new kind of store with no checkout required. It is the most advanced shopping technology which provides no waiting in line. You simply need to use the Amazon Go app to enter the store, take the products you wants, and go! Easy as that. No lines, no checkout.
Not too long ago, magnetic stripe card readers were a praiseworthy innovation, but now it brings danger to users and businesses with theft. The risk in using this technology has prompted card companies to move on to more reliable and secure chip-based technology, but the switch can take some time and presents operational challenges for the industry before it is complete.