Features

Automated email contact directly with guests:

• Pre-stay emails sent to encourage registration using the Guest Portal

• Guest engagement emails can be sent to encourage reservations, upsell services, or any number of trigger points

• Post-stay follow up emails to encourage repeat bookings

The Guest Portal:

• Allows your guest to complete their own data set for you

• Allows your guest control over check-in and check-out

• Encourages Guests to book their next stay direct

• Allows easy guest self-select of room upgrades, restaurant reservations, carparks and service bookings

• Allows easy email marketing of these services to prompt a purchase

• Allows payments

• Allows loyalty

Benefits

• Save staff time – with guests completing their own data input

• Save guest time – with guests only needing to collect keys when they arrive

• Upsell opportunities via the guest portal

• Reduce staff workload, allowing them to focus on hosting

• All your guest data in one place

• Reduce OTA costs by encouraging direct repeat bookings

• Cancellations captured in advance – allows the room to be sold, reducing vacancy rates and increasing average occupancy