General Data Protection Regulations (GDPR) are an EU regulatory initiative that applies to all individuals who are European Union Citizens from May 25th, 2018. These regulations have been designed to give EU citizens full rights and control over their personal information and how it is used.
Jet park hotel and Conference entre were recently the well-deserved recipients of the “Excellence in Customer Service Delivery” .
Congratulations to The Spire Hotel in Queenstown who have recently been named ‘New Zealand’s Best Luxury Romantic Hotel’ and ‘New Zealand’s Best Luxury Small Hotel’ at the 2017 World Luxury Hotel awards that were held in Switzerland.
Training your staff can result in better customer service, that will ultimately drive you customers to return or recommend you property in the future. Trained staff have better work ethics and confidence in their rolls which in turn improves their productivity. Clarity is currently running a special on software training, read more to find out the details.
We would like to share with you an AccomNews article on the positive effects of praising your team and reaping its benefits. Acknowledge your team and witness the far-reaching effects that can ‘be a pretty powerful tool in raising guest review scores and boosting future bookings.’
In today’s world, hotel guests demand a lot more high-tech facilities and features than about 20 years ago. The Manual features four of their favourite high-tech savvy hotels in Asia that meet the demand that we would like to share with you.
The Taj Mahal receives millions of visits from people every year, however, If you want uninterrupted views of the architectural masterpiece, then say hello to Oberoi Hotels & Resorts as they offer a gorgeous view from every room.
Hosting a successful function, be it a laid-back-get-together or a formal wedding, for business or for pleasure, the experience is mainly about the food. There are plenty of factors that holistically make the experience pleasureful, such as whether the function is comfortable, entertaining, well-organised, etc. Here is a list of points that AccomNews has published for a successful function.
A lot of hotels and resorts today still hasn’t quite figured out what they need to do to provide their guests with a decent WIFI connection. In this article, we look at the problems and solutions to provide your guests with good WIFI.