Email marketing is a very effective way to build a closer relationship with your guests and encourage repeat business while selling extra products and services. If you are struggling to find time to communicate with your guests, automation is the answer!
The Automatic Marketing Email module for Clarity Hotel Manager allows the setup of pre-arrival and post-departure emails to engage with your guests. The emails are automatically sent at a scheduled number of days before and/or after their stay.
Pre arrival emails not only remind your guests of their booking, potentially reducing the number of no-shows, but can also include information about local activities, directions to the property, upgrade offers, specials such as Restaurant discounts and might also request additional details to speed up the check-in process. Post departure email can include a thank you note, feedback request with a link to TripAdvisor or a promotional voucher for future stays to encourage guests to book direct in the future.
The emails are configurable and you can include whatever you like, making them a very effective marketing and Guest relationship tool. The outcome is an increased level of interaction between you and your guests with a personal touch, ultimately resulting in guest loyalty and repeat business with its lower cost and increased revenues.
If you want to find out more information about Automatic Marketing Emails, contact Clarity support today.