This week we’re sharing part one of a three part series of useful Hospitality websites to help you start off 2016. This weeks focus is on hotels. These handy sites range from marketing advice, travel trends, to even managing & training staff. You may find that some of these website are extremely useful for improving productivity, learning new methods, or just for keeping up with new trends.
1. Hotel Speak
Editor Sam Weston has curated a wonderful list of hoteliers and hotel marketers who are willing to share their secrets. Their advice is really detailed, so you can find answers to some very specific problems. Recent articles of note include 5 Innovative Ways to Use Text Messaging With Your Hotel Guests and 5 Reasons People Aren’t Subscribing to Your Hotel Newsletter & How to Fix It.
2. Are Morch
Are Morch is a hotel blogger and social media expert. His articles have a strong social media focus due to his experience in that area, but he also shares some great tips on hotel management, leadership and daily operations.
3. Little Hotelier
You probably know Little Hotelier as the booking management system, but they also operate one of the best blogs for small accommodation providers. Their B&B Superstar Series is especially good. They profile B&Bs around the world to find out how they’re doing their marketing.
Find out all about the latest hotel and travel trends so you can refine your marketing strategy.
5. TripAdvisor Insights
Considering TripAdvisor is the most popular reviews website in the world, we’d be fools for ignoring their travel surveys! Check out exactly what travelers want, straight from the horse’s mouth.
Hotel professionals from around the world post their insights and tips on eHotelier. It’s fantastic place to go if you want an overall picture of the industry.
7. Hotel Marketing
As the website says, this is a daily ‘must-read’ for hotel marketers. Use it to learn about new developments with online travel agencies, major hotel brands and hotel technology.
Managing & Training Staff
8. The Daily Muse
In my humble opinion, this is probably the place for advice about managing a staff, resolving conflict and building a positive team culture.
9. Customer Service Zone
Send staff here for training guides about dealing with angry guests.