We found an interesting article recently titled “Common issues with WIFI in resorts and hotels” on AccomNews that we thought would be good to share with you.

A lot of hotels and resorts today still hasn’t quite figured out what they need to do to provide their guests with a decent WIFI connection. In this article, we look at the problems and solutions to provide your guests with good WIFI.


One of the mistakes hotels and resorts make is in the overuse of aerials to send wifi signals to their guests. Although the aerial sends strong signals covering a large distance that allows them to believe that their hotel or resort is covered, the problem is with the guest’s device which does not possess a strong aerial and therefore is unable to send the signal back, and also because it is far away, even if their device shows there’s strong wifi signal available.

The solution to this problem is to avoid the use of aerials and instead provide your guests with a wifi system that has many connection points throughout the premises.

Internet connection

Your internet connection is also an important factor. With NBN’s availability, it has helped tremendously by using the 100MB/per second connection. However, if you are still relying on ADSL connection, it won’t provide your guests with a satisfying internet speed. Let us calculate: if there are 120 guests using one ADSL connection which at average has a speed of 12MB/per second, then 12 divided by 120 will provide only 0.1MB/per second for each user! Unusable for many.

The solution to this problem is to provide the best connection(s) you can afford. Some resorts and hotels seen by AccomNews have several internet connections just for the guests and one separate connection for the business.

Bandwidth management

Bandwidth management is another important key for a successful wifi system. By placing a bandwidth limit, you enable each guest to have a certain speed per second for their internet connection, and this also stops certain guests from hogging all the bandwidth for themselves which prevents others from using the wifi.

Therefore, it is recommended to have hardware that can be configured for bandwidth management.


There are also unwanted users who can leech off your free wifi and this happens if your network is left vulnerable. Cyber-attacks can also occur on these networks if not properly set up.

The solution to this problem is to have professionals set up your wifi system that is locked down to your requirements or uses a voucher access system. AccomNews also recommends the use of DNS software to prevent attacks on the network.


Trees, other wifi signals on the same channel, everyday devices and etc, can cause interference within your premises. It can occur if your wifi is not set up and positioned correctly. Appliances used in our everyday lives emit a 2.4GHz frequency signal, and most wifi systems also emit the same frequency signal. 

To avoid interference issues, it is best “to have a newer wifi system that provides 5GHz frequency as well as 2.4GHz. Professionals will also know where to place your network to avoid trees. A decent wifi system should be able to automatically switch channels when other signals are using yours,” writes AccomNews.

Providing a fast and decent wifi connection to your guests is quite important in today’s world. The old adage applies, “you get what you pay for”. 


To read the source article, click here.