A big congratulations to our award winning clients

It seems to have been a good month for Clarity Hospitality Software clients. This is the second big announcement this month regarding hospitality awards. Earlier this month we congratulated the CQ Quality Hotel Wellington and Quality Hotel Parnell, both of whom received the 2015 TripAdvisor Certificate of Excellence award. Now again we congratulate two further hotels with Clarity Hospitality Software in use for becoming finalists in the 2015 Hospitality New Zealand Awards for Excellence in the 'Best Accommodation' category.

Dougall LoveAugust 28, 2015Client Awards, Clarity Hotel Manager, Clarity Event ManagerComment

Direct Bookings - Why and How

This article was written for a double page spread in AMG NZ. Have a read below and check it out in the latest issue of AMG.

Recently I was talking with one of our clients, yes we do that, about bringing guests to their website to book and bringing them back the next time as well. The discussion was around the cost of OTA bookings, but he made a statement that really got my attention.

He said “It’s not so much the cost of the OTA’s as the fact that we don’t hold the Guest relationship, they do.”

Dougall LoveJuly 31, 2015Direct Bookings, Hotel Software, Clarity Hotel Manager, Auto Email ModuleComment

A warm welcome to the Clarity Family, East Pier Hotel

We are delighted to welcome East Pier Hotel in Napier to the Clarity family of users.

In choosing a Property Management System to support their business, they needed a cloud hosted system able to interface to their POS and their OTA provider. Clarity Hotel Manager ticked all the boxes and East Pier went live on our cloud hosted SaaS in April.

Dougall LoveJuly 1, 2015Clarity Hotel Manager, Clarity ClientComment

Reach out to your customers with Automatic Marketing Emails

Email marketing is a very effective way to build a closer relationship with your guests and encourage repeat business while selling extra products and services. If you are struggling to find time to communicate with your guests, automation is the answer!

The Automatic Marketing Email module for Clarity Hotel Manager allows the setup of pre-arrival and post-departure emails to engage with your guests. The emails are automatically sent at a scheduled number of days before and/or after their stay.

Dougall LoveMay 29, 2015Clarity Hotel Manager, Clarity Marketing Email ModuleComment

Clarity Hotel Manager - Processing manual charges to a guest bill

If you often find yourself entering a stack of manual charges to guest bill you will be happy to know that ‘Quick Post’ will do the same job in less than half the time.

Dougall LoveApril 29, 2015Clarity Hotel ManagerComment

Clarity and Orca - Accounting for Apartment owners

ORCA’s Hospitality module includes full Owners Accounting. It uses the revenues generated from Clarity Hotel Manager’s guest billing, via the unique Caché multi-instance capacity, to make the accounting nightmare a thing of the past. Clarity Hospitality is proud to team with Time Cost Solutions to bring this solution to the Hospitality industry.

Dougall LoveApril 24, 2015Clarity Hotel Manager, Clarity Hospitality Software SolutionsComment

Apple Accepts Clarity Housekeeping Mobile App

The Clarity Housekeeping Mobile App is installed on an i-phone or i-pad and interfaces to the revised Housekeeping module of Clarity Hotel Manager. It gives Room Attendants their individual room cleaning schedule as well as providing Supervisors with overall views and tools.