Not so long ago Māori tourism experiences were measured by a category called 'culture' along with museums and the like. In a satisfaction survey one of the questions asked was 'have you rowed a waka?'
Of course we know you don't row a waka, you paddle! One of the responses was (I) thought Māori lived in grass huts and wore grass skirts, so our images and the narrative used did little to feed the curiosity of potential manuhiri (visitors).
Read MoreORCA’s Hospitality module includes full Owners Accounting. It uses the revenues generated from Clarity Hotel Manager’s guest billing, via the unique Caché multi-instance capacity, to make the accounting nightmare a thing of the past. Clarity Hospitality is proud to team with Time Cost Solutions to bring this solution to the Hospitality industry.
Read MoreIn 2014 the club decided to implement more focus on making the facilities available to corporates, organisations and people needing a quality venue for events, conferences and meetings.One of the early steps was to implement Clarity Event Manager.
The Royal New Zealand Yacht Squadron is enjoying unprecedented use of its excellent facilities and location. It is now common to see weddings, corporate events, meetings and functions happening on most days of the week. Clarity Hospitality Software Solutions is proud to be part of the Royal NZ Yacht Squadrons success story.
Read MoreOccupancy at Auckland hotels reached a record high in what has been described as a golden summer for tourism.
Figures released today by Auckland Tourism, Events and Economic Development (Ateed) show hotel occupancy reached new levels with domestic and international visitors increasing the occupancy rate to 83 per cent for the year ending February.
An additional 77,000 hotel rooms were sold in the year ending February compared with the previous 12 months. These additional rooms, coupled with an increase in room rates, resulted in $27.9 million more spent on Auckland hotel rooms compared with the previous year.
Read MoreQueenstown has been named the number one destination in both New Zealand and the South Pacific in TripAdvisor’s 2015 Travellers’ Choice Awards. As well as taking out the top spot in the South Pacific and New Zealand, Queenstown has also been rated as one of the world’s top 25 destinations.
This is the third consecutive year Queenstown has won New Zealand’s top destination but it is the first time the four season lake and alpine resort has taken the title of best South Pacific region.
Read MoreThe Clarity Housekeeping Mobile App is installed on an i-phone or i-pad and interfaces to the revised Housekeeping module of Clarity Hotel Manager. It gives Room Attendants their individual room cleaning schedule as well as providing Supervisors with overall views and tools.
Read MoreWhen we refreshed the Clarity brand last year, we looked at ways of getting the new, distinctive and bold branding out into public awareness. One of the opportunities was through my passion, yacht racing.
Read MoreThere is increasing pressure on availability of leisure time that is driving the desire for unique and personalised experiences. Guests constantly want connectivity and stories to tell friends about their ‘individualised’ experiences. This means the accommodation guest of the future will be able to tailor every aspect of their experience including technology, hotel services, the look of the bedroom, the activities, pricing and communications. The challenge for hotels is to understand and act upon these evolving requirements.
Read MoreAt Clarity we are honoured to have been chosen to provide our cloud hosted Hotel Manager and Central Manager systems. Managing Director Claire Davies says that “a key to the decision we made was the ability for Clarity to provide an off the shelf group management system”.
Read MoreThis year has proved to be a golden summer for both holiday-makers and Auckland tourism industry operators.
Hotels have some weekends been full to overflowing through a surge of Australian arrivals and New Zealanders in the city for big events, especially during February.
Auckland Tourism Events and Economic Development (Ateed) tourism manager Jason Hill says hotel occupancy in February was up nearly 6 percentage points on the year before to 93.2 per cent.
"We've obviously had a huge events season this summer. Through certain nights there wasn't a bed to be had."
Read MoreLast year we identified the need to appoint someone to manage the roll-out and implementation of Clarity Software Systems for new clients, to manage the training we provide and to implement a new Clarity Customer Care program.
The focus of new client care, training for both new and existing clients and pro-active communication are keys in our Customer Care strategy. Planning and bringing these to reality is the role of our new Customer Care and Training Manager.
In searching for the right person for the role, we approached Gabriela Tavares.
Read MoreThere is a business maxim I've found to be true that says "save costs and you save cents, increase revenue and you increase dollars". Integration between your Property Management System and your OTA's allows you to publish your availability in real-time rather than managing it manually and conservatively to prevent overbooking. You create the opportunity for every possible booking.
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